1. Scope of This Policy
This policy applies to recurring subscriptions to RAR Digital software products. It complements our Terms of Service and does not limit any rights granted to you by applicable consumer protection law, including the Brazilian Consumer Defense Code.
2. Refund Eligibility
You may request a refund of your subscription payment within the seven-day refund period described below. Requests made after this period are reviewed case by case, in accordance with applicable law.
3. Seven-Day Refund Period
You may request a full refund within seven (7) calendar days from the date of your first subscription purchase. The seven-day period starts on the date the initial payment is confirmed.
4. How to Request a Refund
Send an email to support@rardigital.site with the subject "Refund Request", including the name and email used for the purchase and the product subscribed. We will confirm receipt of your request and inform you of its status.
5. Cancellation of Recurring Subscriptions
You can cancel your subscription at any time by contacting support@rardigital.site or using any cancellation option made available in the product. Cancellation stops future renewals of the subscription.
6. Future Billing
Once your cancellation is confirmed, no further recurring charges will be made. Unless a refund is granted under this policy, access usually remains available until the end of the billing period already paid.
7. Refund Processing
Approved refunds are issued to the original payment method. The time for the amount to appear on your statement depends on the payment provider and your financial institution.
8. Exceptions
Where legally permitted, refunds may be declined in cases of fraud, abuse of this policy, or violation of our Terms of Service. These exceptions never override rights you hold under mandatory consumer law.
9. Contact Information
For refund or cancellation questions, contact support@rardigital.site.